Archive for the 'Technology' Category

Ashworth Medical Billing Instructor Discusses The Importance Of Gaining New Skills To Get The Job You Want!

Thursday, October 2nd, 2008

 

Most health care facilities in this country accept responsibility for filing health insurance claims.  This is done either in the office, or forms are sent to a billing company that provides medical billing services for a fee.  Because of the increasing complexity of medical billing and the increased number of managed care insurance programs, the need for additional skilled medical billing specialists is growing rapidly. 

Because billing has become more complex, more training is required than ever before.  Untrained personnel can no longer cope with the myriad of programs, regulations, and updates in the field.  Likewise, medical facilities cannot operate with the loss of revenue resulting from inaccurate billing and inexperienced personnel. This is especially true since carriers, including and especially the government (Medicare), have consistently cut payment amounts over the last 10 years.  It follows that since most health care facilities are dealing with reduced payment revenue, poor billing practices cannot be tolerated. 

In addition to the typical doctor’s office situation, there are opportunities with the health insurance carriers, malpractice and liability insurance companies, state, local, and federal government agencies, medical consulting companies, law offices, private insurance billing companies, hospitals, clinics, schools, computer companies specializing in medical software, and self-employed consulting and/or billing companies. The actual duties may vary from position to position, as we discussed earlier, but the basic knowledge needed is the same. 

A career in medical billing should be considered for many reasons. First, it represents a good, solid, stable job, with varying salary ranges, depending on such variables as specific duties, geographic region, experience, and the company itself.  A medical billing specialist is a respected member of the health care team.  And, as is true of all health care careers, you will be able to help people every day.  It certainly is a career worth working for!

John E. Long
Medical Billing Program Instructor
Ashworth School of Health Care

Explore The Link Between Sleep Deprivation And Obesity In This Video!

Thursday, March 27th, 2008

              Thanks to Lee Gillen for permission to use this Photo.

A recent episode of 60 Minutes featured a timely report on the possible link between lack of sleep and obesity.  I describe the report as timely because it’s been widely documented that human beings are getting less sleep than ever, a particularly troubling fact when you consider that we’re also working more intensive schedules, and balancing this imbalance with drive through diet practices.  The resultant obesity effect is simply another in a long line of health problems related to sleep deprivation; the most dangerous being heart disease and diabetes.  Alright, so this isn’t the sunniest subject to discuss at the dinner table, but it’s a dialogue that must begin between families if this crisis is to be scaled back before reaching the epidemic stage.  Check out the following “Science Of Sleep” video to learn more about the implications of your potentially harmful sleep patterns.  Go to bed early tonight!  Take a nap tomorrow!

Ryan Rode
Interactive Services Manager
Ashworth University Health Care Program

Google Health: The Beginning or the End of eHealth as We Know It?

Monday, February 25th, 2008

protect yourself!

Photo courtesy of Greg_Reser

Google announced the launch of a pilot project in collaboration with the Cleveland Clinic to provide select patients access to their medical record using the Google health platform.

According to the Associated Press, Google will:

begin storing the medical records of a few thousand people as it tests a long-awaited health service that’s likely to raise more concerns about the volume of sensitive information entrusted to the Internet search leader.

The pilot project to be announced Thursday will involve 1,500 to 10,000 patients at the Cleveland Clinic who volunteered to an electronic transfer of their personal health records so they can be retrieved through Google’s new service, which won’t be open to the general public.

Each health profile, including information about prescriptions, allergies and medical histories, will be protected by a password that’s also required to use other Google services such as e-mail and personalized search tools. (more…)

Electronic Health Records: We Need A Strategy That Protects Patients…

Thursday, January 17th, 2008


                 Thanks to Corey for permission to use this Photo.

At one point in time, a long time ago (around 2000), I wondered if centralized, government maintained electronic health records was the way to go.  In defense of this position, my arguments revolved around the notions of efficiency and control, in that it was easier for systems to be monitored, maintained, and updated if they were all in one place.  But, as anyone with a technical background could point out, there are significant technical issues behind such a strategy.  It would seem that some people agree: “German doctors say no to centrally stored patient records“.

What I find interesting is the proposed “counter” solution:

As an alternative, the German private doctors’ body is suggesting the use of encrypted USB-sticks. These could be handed over to patients and would carry all relevant patient data, including digital images such as radiographs or CT-scansWow.  I haven’t heard a call for the use of physical based media in quite some time.  Personally, I thought that this line of thinking was disappearing as the feasibility of cloud computing increases and slowly becomes a realistic option.  In all fairness, there are a few other very interesting points raised by the group representing the German physicians. 

Allow hackers to try to and crack the USB system in order to prove that it can be made safe.

Make patients more aware of what information is collected and stored. (more…)

Insurance Companies Stop Paying Due To Hospital Errors…

Wednesday, January 16th, 2008

             Thanks to Kimberly Hurst for permission to use this Photo.

The following Wall Street Journal article should be of great interest to our medical students.  Insurance companies, never on anyone’s sympathy list, have long been complaining that they should not be responsible for paying out insurance claims related to hospital errors.  This position in itself is reasonable; however the issue also contains elements of a slippery slope argument.  Instead of simply refusing accountability for grave errors (mistaken operations, infected blood transfusions, etc.)—industry experts foresee private insurers, much like Medicaid, gradually widening the definition of “errors” to include non-coverage of patient infections alledgedly contracted during a hospital stay.  The CDC states that approximately 99,000 deaths occur annually due to hospital-based infections!  With added pressure being placed on them from the insurance industry, hospitals find themselves under fire for not improving their health safety standards.  In response, hospitals say that increased regulation will only increase health care costs for the patient and further complicate a hospital system already drowning in bureaucracy. 

The medical billing implications are also intriguing.  Due to dense and often confusing medical billing language, many patients are more often than not unaware that they are being billed for hospital errors.  Now that private insurers are beginning to adopt the Medicare model, patients may well be more informed about what exactly is on their medical bill, but hospitals will ultimately have to find new ways to offset the added costs they absorb to raise their infection prevention standards.  As this story continues to unfold, I have a feeling that the patients’ best interests will get lost in the details. 

Ryan Rode
Interactive Services Manager
Ashworth University School of Health Care       

Health 2.0: Reality Or Hype?

Monday, January 7th, 2008

 
                    Thanks to Ali J for permission to use this Photo.

Health 2.0, like its’ older cousin Web 2.0 and uncle Web 3.0, is getting more and more attention. My colleague Bonnie Andersen pointed out the December 11 Modern Healthcare article, in which the magazine describes the three most important principles of what a Health 2.0 company or application is. 
 
The first principle is the software of a Web 2.0 company has to be Web-based, has to provide a service and that service has to be structured  so that the more people use it, the better it becomes. An example is eBay; as more and more buyers and sellers participate, the broader the eBay  market becomes, which creates more value to the customer. 
 
The second key principle is “harnessing collective intelligence,” which  also is referred to by others as “the wisdom of crowds.” To avail  themselves of this wisdom, Web 2.0 developers must create applications that  are dynamic, with user participation designed into the systems, so that  participation itself becomes an integral part of making the underlying  database more valuable. 
 
The third principle, “Data is the next ‘Intel inside,’  notes that  specialized data, enhanced through analysis performed by the service  provider as well as by the contributions of service users, becomes the core  asset of a Web 2.0 company. Amazon wish lists, for example, are aggregated by Amazon and used as buyer’s guides.
 
Matthew Holt of the Healthcare Blog and co-founder of the Health 2.0 conference is looser in his definition, placing the qualifying emphasis on whether the service or application promotes the healthcare experience as an “ongoing process” rather than a “series of episodic events.”

(more…)

Pharma, Doctors, Costs: Down Is The New Up In The Health Care System…

Friday, December 28th, 2007


                 Thanks to Gianni for permission to use this Photo.

Daniel Carlat, of the Carlat Report, has an article in the New York Times Magazine.  It’s six pages long, and decidedly anti-Pharma.  But Daniel Carlat isn’t from New York– so why would he have an article published there?

You say: well, where he’s from has nothing to do with it, the New York Times is publishing it because of what he says.

Exactly.

His article, well written and persuasive, stands as is, undisputed because there is no forum in which to dispute it.  I guess it would be nice if the Times would allow me to write an op-ed– you know, in op to the ed– but I guess this blog will have to do.

Carlat is wrong, very wrong, not because he is factually incorrect about his target, but because his target is a straw man.  The problem isn’t Pharma.  It’s doctors.

The article, called Dr. Drug Rep, chronicles his introduction into the world of lecturing for drug companies– a company hires you to give a talk about a topic or drug to a bunch of doctors– and the effects of the lecturing on doctors and himself, and then his pulling out.  For context, Carlat is a fairly famous psychiatrist blogger who is both a sort of watchdog of Pharma, as well as a source of information about psychiatric drugs. 

The general message is that Pharma softly manipulates doctors to act as proxy drug reps, which in turn lends credibility/celebrity endorsement to the Pharma message, and thus influences other doctors to prescribe the medicine.  Ok, I hear you.  I have no beef with Carlat, his point is not unique.

But break it down:

So we don’t want doctors lecturing about the drugs.  Okay.  Well, who do we want?  More reps?  Here’s where it all falls apart, and I defy anyone to contradict me: doctors aren’t studying these drugs on their own. (more…)

Are Americans Working Their Health Care Into The Ground?

Monday, December 24th, 2007


                 Thanks to Natalie for permission to use this Photo.

We Americans are proud of our work ethic. We work longer hours, and more productively, than any other nation. Our industriousness has long been cited as a source of strength of our economy—but it just might be a source of some of our health care woes as well. 

According to a just-released study from Wake Forest University, professional flexibility is an important contributor to better health. Employees at all levels who have, or feel they have, more job flexibility (e.g. the ability to work from home, choose their hours, etc.) engage in healthier behavior than those that don’t. The study found that employees with flexible schedules exercised more, attended more employer-sponsored health classes, were more likely to describe themselves as living a healthy lifestyle, and reported getting more sleep. When the researchers checked in a year later, they found that as job flexibility improved, so did healthy habits: more flexibility meant more sleep, more health classes, and a healthier lifestyle.

This study deserves attention. Changing behavior is the single most powerful way to prevent health problems. As experts from the Robert Wood Johnson Foundation noted in a Health Affairs article earlier this year, “behavioral issues represent the greatest single domain of influence on the health of the U.S. population,” with 40 percent of early deaths in the U.S. due to behavioral patterns. Anything that promotes health behavior needs to be seriously considered as a strategy for making America healthier—and by extension, health care costs lower. 

Obviously, somehow ensuring that everyone in America had more flexible hours wouldn’t cut early deaths by 40 percent. And there’s no guarantee that more flexible hours will translate into better sleep, more exercise, or more education on a national scale. Any movement for universal job flexibility would have to be coupled with a concerted effort to translate free time into healthy time. (more…)

Are Your Health Records Secure?

Tuesday, December 18th, 2007


             Thanks to sidewalkstory for permission to use this Photo.

Should people be worried about the security of their health information?  In the past, I used to believe that perhaps the issues of security and privacy (an issue that is related to but NOT identical to security) were overblown.  I would go so far as to suggest that those with vested interests used these two issues to maintain control and prevent sharing of information (that was the cynic in me).  Around the same time, I also held a similar idea that patients didn’t really concern themselves with privacy so much.  Most patients assume that health providers share information as needed and that explicit consent to share information between providers was the strangest (if not the dumbest) thing.  I also believed that health care organizations seemed relatively secure, based on the measures they take which include triple identity verification and limiting remote access.

Today, I’m not so sure if I feel as confident about the security of my health information.  Recently, a family member of mine was almost a victim of fraud (a stranger tried to withdraw a few thousand dollars from a personal account).  This incident is my personal connection with the issue of security.

I’m not trying to sound like I’m paranoid or some cynic about ehealth and maintaining electronic records of our information.  I actually believe that we need to make more of our health information available in electronic format.  But, we need to be more vigilant about securing our health information. (more…)

Can Gaming Help Raise Health Awareness?

Tuesday, December 4th, 2007

Click here to watch video of true Kingpin!  This girl is good! 
            Thanks to Luke Johnson for permission to use this Photo.

I’ve been very impressed with the Nintendo Wii. The game system is simple to use and very fun. Even though I have a Sony Playstation 2, I hardly ever play it any more. When I do try to play it, I find the games to be far too complicated to play (especially trying to learn the complex controls for sports games). Personally, I think Nintendo has a great business plan that is taking advantage of the theory of disruptive innovations as described by Clayton Christensen.

Basically, Nintendo is expanding the market of game players and not competing for the same “hard-core” gamers that Sony and Microsoft target. Instead, Nintendo focuses on fun, easy to learn games that seem more family and group oriented. Okay, the graphics aren’t great, but after playing a Nintendo Wii, all I remember was how fun it was.

Nintendo’s fitness product called the “Wii Fit”: it consists of “a flat, board-like object that rests on the floor and is touch-sensitive.” The purpose is to use the game system to get into shape by engaging in fitness activities like yoga, aerobics, and other activities that get your heart pumping. With obesity a public health risk, maybe this product can get kids more physically active. (more…)