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Most health care facilities in this country accept responsibility for filing health insurance claims.  This is done either in the office, or forms are sent to a billing company that provides medical billing services for a fee.  Because of the increasing complexity of medical billing and the increased number of managed care insurance programs, the need for additional skilled medical billing specialists is growing rapidly. 

Because billing has become more complex, more training is required than ever before.  Untrained personnel can no longer cope with the myriad of programs, regulations, and updates in the field.  Likewise, medical facilities cannot operate with the loss of revenue resulting from inaccurate billing and inexperienced personnel. This is especially true since carriers, including and especially the government (Medicare), have consistently cut payment amounts over the last 10 years.  It follows that since most health care facilities are dealing with reduced payment revenue, poor billing practices cannot be tolerated. 

In addition to the typical doctor’s office situation, there are opportunities with the health insurance carriers, malpractice and liability insurance companies, state, local, and federal government agencies, medical consulting companies, law offices, private insurance billing companies, hospitals, clinics, schools, computer companies specializing in medical software, and self-employed consulting and/or billing companies. The actual duties may vary from position to position, as we discussed earlier, but the basic knowledge needed is the same. 

A career in medical billing should be considered for many reasons. First, it represents a good, solid, stable job, with varying salary ranges, depending on such variables as specific duties, geographic region, experience, and the company itself.  A medical billing specialist is a respected member of the health care team.  And, as is true of all health care careers, you will be able to help people every day.  It certainly is a career worth working for!

John E. Long
Medical Billing Program Instructor
Ashworth School of Health Care

                 Thanks to inajeep for permission to use this Photo.

For many moms, going back to work after spending so much time with their newborn is one of the most difficult things they will ever have to do. Here are some ideas to make the transition just a little easier.

Before You Return To Work  

Decide when you want to return to work

Discuss with your employer how much time you can take for maternity leave. You might not have the luxury of deciding whether or not to return to work, but you can take as much time as you’re allowed.

Find dependable child care

Leaving your newborn in someone else’s care can be very stressful. Finding a reliable child-care provider whom you trust will ease your worries considerably. Your child-care options range from individual in-home care to a creche. Give yourself time to find the best facilities in your area.

Talk to your boss

Discuss your duties and schedule so you’ll know what’s expected of you when you return. Ask about flexible hours or working from home on occasion.

Once You’re Back At Work

Manage your time well

Balancing family and work responsibilities demands good time management and organizational skills. You need to plan a system to make sure everything gets done. If you are overwhelmed with demands, allow the less important ones to slide.

Stay connected

Find ways to stay connected with your baby when you’re away. Make regular phone calls to see how your baby’s doing or keep photos on your desk. (more…)

In my opinion, the ability to maintain positive “human relations” is one of the most important aspects of modern pharmacy.  We are fortunate that the public has always viewed pharmacy as an honorable profession.  I believe we owe this to our ability to serve our customers well, acting always in their best interests.  For one thing, we are much more accessible to the public than any other healthcare professionals.  Therefore, patients trust us with their health concerns and feel comfortable confiding even embarrassing problems with us.  If we maintain a professional attitude and treat our customers with respect, they’ll return and tell us even more about their conditions, which will help the supervising pharmacist advise them and, in some cases, provide vital information to the attending doctors.

While working in retail, I had many opportunities to practice my interpersonal skills.  Remember, when patients come to you, they may already be sick and may have spent time at a doctor’s office that day.  By the time they get to the pharmacy, they may have run out of patience.  I’ve found that greeting patients with a smile and a pleasant manner puts them at ease.  They don’t mind waiting for a prescription if they feel you are taking good care of them.  Be sure to explain what information you need from them to make the process go more quickly and why you need it.  If there’s a delay or if it takes longer than normal to prepare the prescription, give them updates.  For example, you may have to wait for insurance approval, or a suspension might need time to dissolve.  Information lets customers feel they are part of the process.  When they understand what is going on, they usually remain calm.

Tina Boyd Stacy
Pharmacy Technology Instructor
Ashworth University

              Thanks to timtinman for permission to use this Photo.                 

Even though you massage only one body part at a time, it’s critical that you keep the body’s “wholeness” in mind.  The book explains this concept well.  For example, when someone has a headache, you know that they will benefit from a head massage.  That’s obvious.  But if you have a good understanding of the body’s wholeness, you’ll know that you need to massage the neck and shoulders as well.  As we’ve discussed in previous lessons, it’s all connected.  Everything!  I know you’ll be absolutely amazed as you begin to experience for yourself the interconnectedness of bodily regions and parts.   

You’ll probably find that the majority of the massages you give focus on relaxing the neck or back.  These are the two most common “problem areas.”  Both of these regions affect posture, which can be dramatically improved with massage.  I’m sure you know someone who spends a good part of the day sitting hunched over a computer or desk.  Prolonged sitting with a forward head position is by far the most common cause for bad posture.  Again, consider the body’s wholeness.  Work the neck and back, but don’t forget about the chest.  By loosening up the chest and the front of the shoulders, you can “open up” the upper body, bringing shoulders and neck back into proper positioning.  Stretch the neck, shoulders, and chest on a regular basis, and you will improve posture. 

Kristy Carter
Massage Techniques Program Instructor
Ashworth University

I am currently enrolled in Ashworth University’s Medical Billing program. I am pleased with the content that is covered and the program offers so much more than a local or community college. However; I would like to see the Medical Billing program go into more detail about insurance programs like Etna and Cigna.  

I would also love to see the school develop a Bachelor’s degree in Human Resource Management. If Ashworth would offer an Associate, Bachelor’s, and Master’s degree in this field, I would sign up for the program in a heartbeat. If a school has an opportunity for you to receive an Associate degree—then you should be able to continue on with that same school to obtain your higher degrees.  

Additionally, I think it would be great if the school offered medical coding and an online internship that allows you to apply the knowledge you have learned to gain “virtual” hands on experience. The best thing I like about Ashworth is that it is affordable and you can pay as you go. There is always room for improvement, but overall, I am very pleased with my experience with Ashworth University and would recommend this school to anyone.

Crystal
Medical Billing Program Student
Ashworth University School of Health Care

 
              Thanks to Gisela Giardino for permission to use this Photo.

I enrolled in April of last year, but I had to set my studies aside for a few months due to a sprained left ankle and a fractured right ankle.  It was kind of hard to study when you’re constantly sleeping!

I’m now back to work and studying…

The medical billing course has been extremely helpful in my present job working for the “Insurance” company.  It has really opened my eyes to the health-care industry as a whole. I can now see why doctors, hospitals, and insurance companies do what they do—not saying that either side is right or wrong.  I have worked both sides of the fence. 

However; I now have a greater understanding of the whole concept and I really do think that Ashworth has been my greatest teacher EVER!!

I highly recommend that all who are studying this course to not get discouraged. There is light (and a great job) at the end of the tunnel!!

Good Luck and Be Blessed…

Dani
Medical Billing Student
Ashworth University School of Health Care

From Hannah Waight of Experience:

No longer is healthcare confined to doctors and nurses - now more than ever jobs are available for people with all types of interests within this highly diverse industry. Although you may not look forward to that trip to the dentist or those yearly shots from the doctor, no one can deny that healthcare is an essential aspect of all of our lives.  People who are willing and able to work in the health industry will always be in demand.  In fact, healthcare has long been one of the biggest industries in the nation, and now, because of the aging population of the United States and advances in medical technology, the need for qualified workers is only going to increase.  Your ideal job is within your grasp as long as you have the appropriate background and inside information.

As an industry, healthcare offers a diverse range of jobs for many different types of people.  You can work in the traditional health provision sector as a doctor or nurse, or in a wide variety of medical fields.  Preventative medicine and recovery is getting increasing attention from insurance companies looking to keep their costs down: dietitians, counselors, and physical therapists all play key roles in keeping people healthy. Research in academic medicine and biotechnology provides opportunities for professionals interested in discovering the next generation of treatment.  The people- and paperwork-oriented are needed to run the business and administrative side of the industry.

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To read more of Hannah’s great article, login to the Ashworth University Career Center through the student portal and click here.

Ryan Rode
Interactive Services Manager
Ashworth University